Privacy Policy

“Maison Hearts” (“Nana”, “we” or “us”) encourage you to review this page whenever you access our services to ensure that you are comfortable with our current privacy policy and to stay informed of any changes.

Big Cartel provides us with an online platform that allows us to sell products to you. Your order information data is securely gathered via Big Cartel. Information on Big Cartel’s privacy policy can be found here: Big Cartel Privacy Policy or please refer to their official website should this link expire and to stay updated should their policy change from time to time.

Our shopping cart solution is powered by Stripe.

Please check their official website. We encourage you to stay informed of any updates.

When making purchases from the site we collect order information:

For example, we ask you to provide your name, email address, billing or shipping address, phone number, and other basic contact information as well as payment information.

We require information in particular: To fill orders placed through this site, to process payments, invoice customers, ship orders, for internal record keeping, to screen orders for potential credit card fraud via Big Cartel and our shopping cart solution.

We will not sell, distribute or lease your personal information to third parties; however, we may share information about you:

To enable us to process your orders using Big Cartel and Stripe ;

With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;

If we believe your actions are inconsistent with our agreements or policies, or to protect the rights, property and safety of Maison Hearts or others;

In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

Or during negotiations of, any merger, purchase of another company’s assets, financing or acquisition of all or a portion of another business by our company; and

With your consent or at your direction.

We may collect additional information when you participate in any interactive features of our services, fill out a form, apply for a job, communicate with us via third party social media sites, request customer support or otherwise communicate with us.

We may gather information to understand your needs. We may use the information to improve our products and provide you with a better service.

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Most browsers allow you to adjust cookies or disable cookies. Please do so according to your preference. 

Upon providing us with personal information to complete a sale via the site, including placing an order, verifying your credit/debit card, arranging delivery, etc. you imply that you are consenting to this policy and for the purposes stated.

If you have previously consented to us using your personal information for direct marketing purposes, you may opt out at anytime by contacting us through out contact form. 

California Consumer Privacy
For supplemental information regarding compliance with the California Consumer Privacy Act (CCPA) and other laws that provide rights specific to California residents, please see: California Consumer Policy

We remain at your disposal regarding concerns of our privacy policy. Please fill out our contact form with any questions.